Privacy Policy

This Privacy Policy sets out how ACERTARE SA DE CV / TRASCIENDO SL uses and protects any data and information that you provide when you use our website and services.

ACERTARE SA DE CV / TRASCIENDO SL is committed to protecting your personal information and your right to privacy. Any data that you provide us will be only processed in accordance with this Privacy Policy. If you have any questions or concerns about our policy, or our practices in regard to your personal information, please contact us at contactos@acertare.com.

What type of data do we use?

When you use our services, we collect the personal data that you provide us when you interact with us and use our services.

Personal data that you share with us include:

Your contact and identification information when you contact us or when you complete the online contact form.

Personal data we collect about you could for example include:

Name, Email, Company, Phone number, Country of residence, billing information and Language – we collect this information when you submit the order form and we use this information to reach out to you.
Information about the interaction between you and ACERTARE SA DE CV / TRASCIENDO SL – This could include your interest in a particular type of services or how you use our services.

How do we use your data?

We require and use this information to understand your needs and offer and provide you a tailored service. In particular, we process your data for the following purposes:

Reach out to you based on your expressed interest in our
Internal record
To send you promotional emails about new services, special offers or other information that we may think you may be interested in, using the email address you have provided to us.
We may also use your information to contact you for market research

On what legal basis are these data processed?

We process your personal information in accordance with law and the following legal basis:

Performance of a contract: The use of your personal information may be necessary to perform the contract that you have with us.
Legitimate interest: We may use your personal information for our legitimate interests, such as to provide you with tailored offers and services, emails with best suitable content, to improve and promote our products and services and the content on our website, and for administrative, fraud detention and legal purposes.
Consent: We may rely on your consent to use your personal information for certain direct marketing purposes, or sharing your personal data with third party providers. You may withdraw your consent at any time by contacting us at contactos@acertare.com.

How can you control what information we collect and how we use it?

As the holder of the rights to your personal information, you have control over such data. In this way, we also ensure that the information is accurate and truthful. The rights you can exercise are:

Right of Access	Allows you to inquire whether we are processing personal data and, if so, which ones.
Right to Accuracy	Allows you to help us correct errors and modify data that may be inaccurate or incomplete.
Right to Deletion	Allows you to request the deletion of your data, which will mean that ACERTARE / TRASCIENDO will stop processing them unless there is a legal obligation for their conservation or other legitimate reasons prevail for us to process them.
Right to Object	Allows you to request that we stop processing your personal data about which we consider we have a legitimate interest for processing, based on the reasons you provide for it.
Right to Restriction of Processing	• You can request that ACERTARE / TRASCIENDO limit the processing of your data: • When the accuracy of your data is contested, if you have exercised this right. • When the processing is unlawful, but you oppose the deletion of the data. • When ACERTARE / TRASCIENDO does not need your data but you need them for the exercise or defense of claims. • When you have objected to the processing of your data for the performance of a task carried out for reasons of public interest or for the satisfaction of a legitimate interest, while it is verified whether the legitimate reasons for the processing prevail over yours.
Right to Portability:	Allows you to receive your personal data in a structured, commonly used, and machine- readable format so that you can transfer them to another data controller.

To exercise these rights, you can contact ACERTARE / TRASCIENDO for free:

Email: contactos@acertare.com

Indicate the right you wish to exercise in your request along with your name, surname, and address for notification purposes.

In case you feel your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Control Authority through its website: https://www.aepd.es/en

How long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

Keeping your data safe

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Changes in the Privacy Policy

ACERTARE SA DE CV / TRASCIENDO S.L. Reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, it will announce on this page the changes introduced with reasonable anticipation of their implementation.

In accordance with the European data protection regulation 2016/679 of the European Parliament on the protection of natural persons (GDPR) *and the Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights (LOPDGDD), we remind you that your data is processed by ACERTARE SA DE CV as the controller.

Acertare Institute